canWork Cloud Support Docs

Domain email DNS set-up

This is for accounts that you are setting up using your domain of choice. If you purchased a @canwork.cloud email address, go directly to Email Client Set-up section and choose your device.

example@yourdomain.com

1. autoconfig:  add  these two CNAMEs, both pointing to:  ctmail.ct.coop.  *don’t forget that period at the end after the .coop!

Type: CNAME
Name: autodiscover       points to:   ctmail.ct.coop.
Name: autoconfig         points to:   ctmail.ct.coop.

2. add SPF record:

Type: TXT
Name:    @   (or blank, for top level example@yourdomain.com)
Value:     v=spf1 include:_spf.mail.ct.coop ~all

3. Add the DKIM pubkey for the mailserver (s=ctmail).

Type: TXT
Name: ctmail._domainkey
Value: you’ll get this from us

4. add a DMARC TXT record

Type: TXT
Name: _dmarc
Value: v=DMARC1; p=reject;

5. Add MX records.  Don’t forget trailing periods!  These are what actually route mail to us.

@       MX      10     ctmail.ct.coop.
@       MX      20     mx2.cantrusthosting.coop.
@       MX      30     mx3.cantrusthosting.com.