canWork Cloud Support Docs
Domain email DNS set-up
This is for accounts that you are setting up using your domain of choice. If you purchased a @canwork.cloud email address, go directly to Email Client Set-up section and choose your device.
example@yourdomain.com
1. autoconfig: add these two CNAMEs, both pointing to: ctmail.ct.coop. *don’t forget that period at the end after the .coop!
Type: CNAME
Name: autodiscover points to: ctmail.ct.coop.
Name: autoconfig points to: ctmail.ct.coop.
2. add SPF record:
Type: TXT
Name: @ (or blank, for top level example@yourdomain.com)
Value: v=spf1 include:_spf.mail.ct.coop ~all
3. Add the DKIM pubkey for the mailserver (s=ctmail).
Type: TXT
Name: ctmail._domainkey
Value: you’ll get this from us
4. add a DMARC TXT record
Type: TXT
Name: _dmarc
Value: v=DMARC1; p=reject;
5. Add MX records. Don’t forget trailing periods! These are what actually route mail to us.
@ MX 10 ctmail.ct.coop.
@ MX 20 mx2.cantrusthosting.coop.
@ MX 30 mx3.cantrusthosting.com.